Jackie Proctor is a natural born leader who has a curiosity for change and an eagerness to grow. That motivation and leadership hasn’t slowed down since the day she walked into the Oakwood Store two years ago looking for a job. Since joining the team as a store associate, Proctor has been the go-to person for customers and her co-workers. “Everyone comes to me with questions and I really enjoy helping people,” she says.
Her willingness to help others and dedication to working hard sparked her interest in becoming a team lead. “I really love it here, it’s one of the best jobs I’ve ever had. I especially like the people I work with and the customers I get to meet,” she says. Taking on more responsibility, putting her best self forward, providing excellent customer service and helping her co-workers are just a few ways Proctor exemplifies what it means to be a leader.
From store associate to team lead to hopes of one day earning an assistant store manager position, Proctor is determined to continue advancing her career, as well as her individual goals. Through her experiences, Proctor credits the development of her leadership and customer service skills to Goodwill.