If you have visited the Hamilton Mill store within the last three years, you may have seen Chandell Wiley arranging the merchandise, sorting through donations in production, or sharing a laugh with customers on the store floor. Wiley, who is originally from Florida, moved to Georgia three and a half years ago. With three children to support, finding a job held the highest priority during her transition.
“Goodwill was the first job I applied to once I moved here and I’ve been here ever since,” she says. Wiley’s hard work and motivation don’t go unnoticed. As a previous winner of the store’s employee of the month award and a top prospect for team lead, she hopes to continue growing and moving up within the organization. “I am in the process of becoming a team lead now, but want to continue to progress in the company and maybe one day hold an assistant manager position,” she says.
Wiley’s outgoing personality mixed with the determination to achieve her goals contributes to her success in any position within the store. “I pretty much work in every position,” she says. “I’ll step in where ever I’m needed.” Adaptability and great service make Wiley one of store customers’ favorite employees. “I really enjoy having conversations with the customers. I get to meet people from all over. Some of our regular shoppers come in and look forward to seeing me. That’s one of my favorite things about working here,” Wiley explains.
In addition to working full-time at the Hamilton Mill store, Wiley is also a full-time mother. Wiley says, “I enjoy being a parent and teaching them.” Whether she’s cooking dinner for her children every night, spending time with them at Chuck E. Cheese’s or taking them to the movies, Wiley’s children are her biggest source of motivation. “Making a way for my kids to be better than I am and leading them by example is what motivates me,” she says.
For the more distant future, Wiley looks to pursue a career as a dental assistant. “I have always wanted to work in the medical field,” she says. While working at Goodwill, Wiley has been able to go to school, allowing her to get one step closer to achieving her dream.
As a stepping stone to her successes, Wiley’s career at Goodwill has been a learning experience. “Communication is always the key,” she says. “Seeing all kinds of different people and never knowing what kind of day they’re having, but still having a conversation with them is something I’ve learned through Goodwill,” Wiley adds.
While her personal and career successes are continuing to grow, her outgoing disposition will continue to shine a light to those around her.