Meet Justin

Humility is a core value for Justin McKibben. While he won’t tout his own successes very widely, he has overcome tremendous challenges to get where he is today. A major source of adversity McKibben faces is hydrocephalus, a medical condition once known as “water on the brain.” The condition, along with complications occurring in more than 70 surgeries he’s undergone in relation to the condition, cause McKibben a great deal of pain. When he was 19 years old, he decided to drop out of high school and live on disability checks. “I had fallen on rock bottom, skipping around from house to house,” he says. After some prodding from his family McKibben decided to get serious about looking for a job.

McKibben connected with his local Vocational Rehabilitation office, and he stopped by Goodwill’s Cartersville store looking for clothing when he noticed a sign for the career center. He entered the center and immediately felt a connection. “I was at the career center every day for four months,” he says. “I used every resource it offered – computers, job boards, job fairs – everything.”

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Following a work evaluation, work adjustment and what seemed like hundreds of job applications, McKibben got an offer to work at FedEX in Marietta as a package handler. When he accepted the position his connections at Goodwill stepped in again to help him. “I didn’t know my rights as a disabled citizen,” McKibben says. With support and suggestions from the career coaches at Goodwill, McKibben’s employer instituted small accommodations for him, like lowering the time clock and recycle bins.

Now eight months into the job, he has already received more than one pay raise and is working on getting his GED so he can transition into a quality assurance position at the company. He arrives early to work each day and works hard to show his appreciation for his new position. “Without the career center I wouldn’t be where I’m at,” he says. “When I go to work, I work.” Ever humble, McKibben is quick to credit others for their role in his achievements. But there is no denying he is a shining example of success in the face of extreme adversity.

Meet Curtis…A Veteran, Trainer and Helping Hand

While serving for four years in the Air Force as an Aircrew Life Support Specialist, Curtis Sigur was responsible for ensuring that all flight and safety equipment was in perfect working order before departure. “I was in charge of inspecting survival equipment on the planes,” he says. From packing emergency items to inspecting survival kits, the attention to detail provided by Sigur protected and helped many members of the Air Force.

Sigur’s interest in joining the Air Force came when he was 18 years old. “I’ve had relatives serve including my dad who served in the Army and I had a friend who was in the Air Force. The Air Force just seemCurtised interesting to me,” he says. Through his time serving, Sigur received the Kuwait Liberation Medal for participating in Operation Desert Storm. A prestigious honor, the medal recognizes service during the liberation of Kuwait. In addition to the medal, Sigur also received an Outstanding Achievement medal for his hard work and leadership.

Upon returning from duty, Sigur came across the Smyrna Career Center on his way into the store. “I was just walking into the store to look for some vintage items and noticed the sign for the career center and everyone looked friendly inside, so I walked in,” he says. After speaking with the career center facilitators, Sigur was referred to the First Choice Veterans Program.

Sigur’s desire for helping others shined through his time spent at the career center. With a background and passion for information technology, Sigur assisted visitors at the career center with logging in, building their résumés and searching for job postings online. “Being a part of the program really brought out my skillsets and allowed me to help others look for employment,” he says.

Today, Sigur continues to help people. As a Corporate Trainer for Coca-Cola, he helps associates grow and expand their knowledge. Through the process of onboarding employees, training employees on machinery and updating and presenting procedures, Sigur has been a valuable contribution to the Atlanta-based company for nearly a year.

With hopes to inspire other veterans returning for work Sigur says, “Goodwill is a good place for a veteran to go. It’s good to know there’s an organization like Goodwill to help you and respect you for serving your country. It was a very positive experience for me.”

A Rewarding Leap of Faith

Success Story Template (5)Inspired by her daughter Kaylee to transition her baking hobby to to a full-blown business venture, Amber Tellis took a leap of faith and started her own business, Kaylee Cake Pops and More. Before this leap, Tellis worked for a local railroad company, but the hours didn’t allow her much time with her family, and she was eager to pursue work that allowed her better balance between her growing career and growing children. Working full time, building a family with her husband and finding the time to bake was a challenge. “I knew I needed to work for myself if I wanted to make time for everything. I decided to jump out on faith and go out on my own instinct,” says Tellis.
Enrolling in Goodwill of North Georgia’s GoodBIZ program helped ease her transition from baking as a hobby to starting and running a business. “The GoodBIZ program helped me determine what exactly I wanted from the business. I used to look at it as a hobby, now I look at it as a business,” Tellis says. Through the program, Tellis received assistance in developing a business concept and plan, and was exposed to different events and resources to help her refine her business strategy.
Now, Tellis proudly earns a living doing what she loves with her inspiration by her side. “Kaylee still pitches in when she can. She usually does the taste tests for me,” Tellis says. Having only baked for one year before making the decision to launch her own business, Tellis is thankful for Goodwill’s support. “[The program] really prepared me to become business minded,” she says. Sharing her success story at Goodwill’s Metro graduation, a recognition ceremony for the organization’s metro-area program graduates, was momentous for Tellis. “I was nervous, but being able to share my story with other graduates was rewarding,” she says.
Since its small and sweet beginning, Kaylee Cake Pops and More has continuously grown into a successful and stable business. Tellis stays busy, competing in various baking competitions and catering events, ranging from baby showers and weddings to graduation ceremonies and corporate meetings. “I’ve been blessed,” she says. Critical to her business’s success has been an emphasis on quality. Whether she is baking cake pops or packaging her grab and go treats, she understands top-grade product is essential to cultivating repeat customers. As for next steps, Tellis is focused on continuing the expansion of her business, either on the shelves of local grocery stores or inside her own storefront property. She landed on both feet after her career-changing leap of faith, and she is eager for the next leg of the journey.

Adaptable and Dependable

At the age of 12, Tossapop Strickland developed an interest for electronics and soldering. “I began soldering when I was a kid in Thailand with my uncle’s soldering iron. I would take apart toys and piece them back together,” Strickland says. In 2013, he and his family relocated to the United States to be near family and better schools. Strickland’s surroundings changed, but his interest in soldering stayed with him.    24

Adjusting to his new home and a new high school, Strickland learned the importance and value of being adaptable. “At first it was hard. The weather, time and language were difficult to adjust to,” he says. Learning to speak English as a new high school student, Strickland worked even harder to maintain his grades and develop the ability to speak with his peers.

His English continued to sharpen as his friend group grew, but Strickland’s listening and comprehension skills lagged behind. “My speaking was off the charts, but not really my listening or reading,” he says. Upon graduating high school, he looked to transition directly into the workforce. He worked as a delivery driver for a family restaurant, but it did not provide him with a feeling of satisfaction.

With a seasoned interest in electronics, Strickland hoped to find a career that aligned with his passion for solving technical problems and working with his hands. He was referred to Goodwill’s Electronics Assembly and Soldering program by a friend. While in the program, he received technical soldering training and obtained industry-recognized credentials, including IPC 610 Specialist/Inspector and IPC J-STD Board Repair Tech certifications. Even with extensive knowledge in the area, Strickland needed help getting his foot in the door. “Goodwill helped with my English and communication skills for interviews,” he says. “I learned how to sell myself when applying for jobs.”

Overcoming the challenges of interviewing and networking, Strickland got the chance to put his skills to work when he gained fulltime employment as an electronic assembler at Scanfil. “I didn’t know it was possible to have a career in electronics. I never had the chance to try, but Goodwill gave me the confidence,” he says. In nearly half a year on the job he has distinguished himself as a top performer at his work site.

Bringing a great attitude, a natural interest in the work and strong technical ability to every task, Strickland surpasses expectations for every project presented to him at Scanfil. “I work in all of the departments. They put me in departments that are backed up or need to get ahead,” he says. As a valuable asset to the organization, his supervisor Roxana Flores says, “Tossapop masters each department right away and produces quality work. He exceeds the daily goals that some people take weeks to do.”23

Now that he’s hit his stride in his new country, Strickland hopes to continue advancing his career. “I really love what I do and I am thankful Goodwill helped me get here,” he says. Strickland took the opportunity to showcase his skills and not only loves what he does, but excels at it.

Meet Katie: From Anxious to Confident

Stephen Hawking once said, “Quiet people have the loudest minds.” For Katie Crunkleton, Hawking’s quote speaks volumes of truth. “Quiet people are deep and interesting,” says Crunkleton, who is one of 40 million Americans suffering from anxiety, the most common mental illness.IMG_9051

Crunkleton graduated college with a bachelor’s degree in art, but due to her anxiety considered herself to be ‘unemployable.’ “Overcoming anxiety is not easy,” Crunkleton says. She was referred by her doctor to Goodwill of North Georgia’s Workforce Development Program, which eased her transition into the workplace. “I was excited when she recommended the job training at Goodwill,” she says.

She completed mock interviews, learned about the many aspects of retail stores and how to work with others. “Being able to come somewhere everyday gave me a sense of accomplishment and I felt encouraged,” she says. With the help and support of the Cornelia Workforce Development team and Employment Specialist Velma York, Crunkleton secured her first full-time job 15 miles from home as a cashier at Dollar General. While she was relieved to have a job, Crunkleton hoped for a job closer to home. Two months later, she successfully secured full-time employment at Shoe Show in Toccoa. Crunkleton, who once feared job interviews, phone calls and the judgment of others, now confidently interacts with customers and co-workers on a daily basis.

Having worked at Shoe Show for only a year, Crunkleton is now a key holder for the store, a responsibility held only by the manager and herself. Through volunteering at job fairs with the career center staff and other program participants, Crunkleton stepped out of her comfort zone and gained confidence, as well as a community. “I put myself out there and it gave me the feeling of having a job,” she says.

Though her fear of social situations was once much stronger, Crunkleton’s creative and determined mind has remained constant. She has always enjoyed communicating with people through art and creating merchandise displays at Shoe Show is just one way she is able to express her creativity. “Visual merchandising is something that I want to continue learning about,” she says.

Grateful for a larger support system and a full-time job, Crunkleton looks forward to where her career is headed. With hopes of further using the skills obtained from Goodwill and expanding her creativity, Crunkleton dreams of owning an art gallery consisting of her unique paintings and pottery, as well as teaching art classes to the community of Toccoa.

From Breakdown to Breakthrough

In 1973, Rickie Parker was involved in a motorcycle accident that left him with a life-changing physical disability. “My left leg and arm were amputated and I knew it was going to be tough,” Parker says.

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His road to recovery began with regular visits to his local Vocational Rehabilitation Agency (VR). Though he had regular appointments scheduled, Parker struggled to attend them consistently. “I was a disappearing act for a while. I wanted to work again. I love working, but employers saw me as limited,” he says. Faced with doubt and lack of confidence, Parker hit a low point in his life.

“I became homeless and knew I needed to make a change,” Parker says. With the courage to turn his life around, Parker was referred by his VR counselor to Goodwill of North Georgia’s Workforce Development Program, offered at the organization’s Cartersville career center. While enrolled in the program, Parker learned various skills that aided his re-entry into the workforce. He worked in Goodwill’s Cartersville store where his skill level and work ethic were evaluated. Throughout this process, he regained his confidence, rebuilt his stamina and strengthened his communication skills. “I remember thinking, I can really do this,” he says. Parker secured employment as a Garden Center Attendant at Home Depot, where he enjoys greeting people, tending to the plants and simply going to work each day.

From a life-changing accident to a life-changing experience, Parker found hope in himself again. “I couldn’t have done it without Goodwill,” he says. “They believed in me, counseled me and went the extra mile for me.” Less than a year ago, Parker believed he would not be able to work again. With help from Goodwill, he broke through barriers and landed his life on the right track.

After successfully completing the Workforce Development program in 2017, Parker was invited to speak at his graduation ceremony as an inspiration to his fellow graduates. “Being able to speak at the graduation ceremony and look at all of the graduates was an experience I will never forget,” he says. Now a role model for job seekers, a graduate and a homeowner Parker knows the sweetest success comes after the greatest defeat.

Call it a Comeback

Success Story Template (5)Some of Brian Bennett’s past mistakes were the only thing standing in the way of him finding work. He has a criminal background, and needed a company willing to look beyond his record to allow him the chance to prove himself. As he searched for ways to start the next chapter in his life, Bennett heard about Goodwill of North Georgia’s Welding program.

While enrolled in the program Bennett’s training was two-fold. He gained hands-on training at CSX Railroad Education and Development Institute, completing nearly 100 hours of welding training. Through the program Goodwill staff also helped him refine his job readiness skills, such as how to address gaps in his employment history on a résumé. Upon completion of the program there was no question that Bennett was a desirable job applicant, criminal record or not.

Now a pipe cutter at Cobb Industrial, he has proven himself time and time again as a stand-out employee. Bennett operates a forklift and industrial equipment with ease. He shows up on time every morning and he stays until each job is complete and completed correctly. “Brian is a great employee,” says Mike Hrib, president of Cobb Industrial. “He’s doing very well and he has a good attitude.” Constantly learning on the job and looking for new ways to help the company, Bennett is eager to contribute and to make up for lost time.

Bennett’s workplace successes have translated into areas outside of his new job, too. He shared with Goodwill staff that his new job helped him and his family have one of the best holiday seasons they have ever experienced. “I cannot thank Goodwill enough,” says Bennett. “I knew that I had to make a change in my life to get where I wanted to be, and it all started with Goodwill.” Prepared to work hard, stay focused and seek out a strong support network, he is a perfect example of the resounding impact of a second chance.

Brightening up Hamilton Mill

If you have visited the Hamilton Mill store within the last three years, you may have seen Chandell Wiley arranging the merchandise, sorting through donations in production, or sharing a laugh with customers on the store floor. Wiley, who is originally from Florida, moved to Georgia three and a half years ago. With three children to support, finding a job held the highest priority during her transition.

“Goodwill was the first job I applied to once I moved here and I’ve been here ever since,” she says. Wiley’s hard work and motivation don’t go unnoticed. As a previous winner of the store’s employee of the month award and a top prospect for team lead, she hopes to continue growing and moving up within the organization. “I am in the process of becoming a team lead now, but want to continue to progress in the company and maybe one day hold an assistant manager position,” she says.

Wiley’s outgoing personality mixed with the determination to achieve her goals contributes to her success in any position within the store. “I pretty much work in every position,” she says. “I’ll step in where ever I’m needed.” Adapt­ability and great service make Wiley one of store customers’ favorite employees. “I really enjoy having conversations with the customers. I get to meet people from all over. Some of our regular shoppers come in and look forward to seeing me. That’s one of my favorite things about working here,” Wiley explains.

In addition to working full-time at the Hamilton Mill store, Wiley is also a full-time mother. Wiley says, “I enjoy being a parent and teaching them.” Whether she’s cooking dinner for her children every night, spending time with them at Chuck E. Cheese’s or taking them to the movies, Wiley’s children are her biggest source of motivation. “Making a way for my kids to be better than I am and leading them by example is what motivates me,” she says.Soccer in the Streets (19)

For the more distant future, Wiley looks to pursue a career as a dental assistant. “I have always wanted to work in the medical field,” she says. While working at Goodwill, Wiley has been able to go to school, allowing her to get one step closer to achieving her dream.

As a stepping stone to her successes, Wiley’s career at Goodwill has been a learning experience. “Communication is always the key,” she says. “Seeing all kinds of different people and never knowing what kind of day they’re having, but still having a conversation with them is something I’ve learned through Goodwill,” Wiley adds.

While her personal and career successes are continuing to grow, her outgoing disposition will continue to shine a light to those around her.

Goodwill Welding Program Featured in The Gainesville Times

Vickie Huff is a Welding program graduate and a welder for Atlanta Rod and Manufacturing.

One of our newest training programs – our Welding program – was recently featured in The Gainesville Times. Made possible by support from WorkSource Georgia Mountains, Arrendale Transitional Center, Hall County Transitional Center, Phillips Transitional Center, and area technical colleges, including North Georgia Technical College and Lanier Technical College, the program equips job seekers with the skills and certifications they need to forge new careers in the welding industry. Learn more about how the program even supports ex-offenders, like Vickie, as they pursue a second chance and a better life: http://www.gainesvilletimes.com/section/6/article/122242/.

 

Meet Jackie: The Go-To Gal

Jackie Proctor is a natural born leader who has a curiosity for change and an eagerness to grow. That motivation and leadership hasn’t slowed down since the day she walked into the Oakwood Store two years ago looking for a job. Since joining the team as a store associate, Proctor has been the go-to person for customers and her co-workers. “Everyone comes to me with questions and I really enjoy helping people,” she says.

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Her willingness to help others and dedication to working hard sparked her interest in becoming a team lead. “I really love it here, it’s one of the best jobs I’ve ever had. I especially like the people I work with and the customers I get to meet,” she says. Taking on more responsibility, putting her best self forward, providing excellent customer service and helping her co-workers are just a few ways Proctor exemplifies what it means to be a leader.

From store associate to team lead to hopes of one day earning an assistant store manager position, Proctor is determined to continue advancing her career, as well as her individual goals. Through her experiences, Proctor credits the development of her leadership and customer service skills to Goodwill.